If you have changed your bank account or changed the bank where you receive your pension, you must notify the Pension Fund of Ukraine to continue receiving payments.This can be done online on the web portal of electronic services of the Pension Fund of Ukraine.https://www.pfu.gov.ua/2165403-yak-zminyty-bankivski-rekvizyty-dlya-vyplaty-pensiyi-onlajn/
You can check the availability of enforcement proceedings against yourself in the Diia application. Download the application to your mobile, go through identity verification, then go to the "Services" menu, "Enforcement proceedings" tab.
Is the IDP status retained when purchasing an apartment? Yes, the IDP status is retained. Status (Certificate): You remain an internally displaced person, as the fact of your displacement from the occupied territory of Donetsk in 2014 is unchanged. Purchasing housing does not annul the IDP status itself. Payments (Assistance): Purchasing housing is a reason for terminating monetary payments (if it is acquired in controlled territory and meets certain cost/area criteria), but not for canceling the IDP certificate itself.2. Why are you not in the database? Likely, your case was simply not "digitized" or there was a technical glitch during data migration. Since the social protection department found your personal (paper) file, this is direct proof that you are registered.3. What to do and how to appeal? If verbal arguments are ineffective, proceed to official correspondence: submit an official application addressed to the head of the Department of Social Protection of the Population (USZN) with a demand to update the information in the EIBD based on the found paper file. Demand a written refusal: If they deny you a certificate or entry into the database, demand that this refusal be provided in writing with clear justification. This is a document that can be appealed in court. Obtaining a duplicate: If they offer a "photocopy," you have the right to request a new certificate (duplicate) on the currently valid form, as your original is likely outdated or missing.