Collectors do not have the right to forcibly collect debts. However, they have the right to go to court to collect the debt assigned to them and, in the event of a positive court decision, to contact the enforcement service to collect the debt.
In accordance with the Law "On Enforcement Proceedings", the collection of housing and communal services debt should be suspended, but only in the following cases:
for housing and communal services in areas where hostilities are taking place,
for housing and communal services in areas that are or were under temporary occupation or encirclement (according to the approved list);
for housing and communal services in premises that are the permanent residence of a person and which were destroyed or damaged as a result of hostilities.
In all other cases, collection may occur.
The removal of the seizure of property is possible in the event of full repayment of the debt. After establishing the grounds for lifting the seizure of property, an application is submitted to the bailiff or to the court. The document must indicate the reasons for lifting the seizure, as well as supporting documents. The bailiff or the court considers the submitted application, checks its validity and makes a decision to lift the seizure.
You can find out the contact details of the enforcement agent and the enforcement proceedings number:
1) in the Action application - to search, go to "Services", click "Enforcement proceedings".
To find out the amount owed, the reasons for the seizure, and to obtain a copy of the seizure order, contact the enforcement agent.