I paid for the goods from a sole proprietorship, but I have not received it and have not received any response. What should I do to protect my consumer rights in this situation?
I paid for the goods from a sole proprietorship, but I have not received it and have not received any response. What should I do to protect my consumer rights in this situation?
You should contact the individual entrepreneur in writing with a request to return the funds (send by registered letter with a description of the deposit by the postal operator). If you do not receive the funds within 7 days of receiving the request, the individual entrepreneur can apply for consumer protection with a statement of claim to the court or the consumer protection commission.