I have a ticket for train No. 106 Odesa — Kyiv, which is delayed for more than 5 hours due to infrastructure damage. Can I claim compensation from Ukrzaliznytsia?
If you believe that Ukrzaliznytsia blocked your account by mistake, do you have the right to file a lawsuit to restore access to your services and compensate for possible damages?
If you purchased a ticket for an additional Ukrzaliznytsia train between Kyiv and Lviv or Kyiv and Vinnytsia, but for some reason you cannot use it, can you return it and get your money back?