What are the ways to protect consumer rights when buying goods?

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Lorina Fedan · Accepted Answer

The consumer has the right to:

1. Submit a claim to the seller, manufacturer or enterprise that satisfies these requirements according to the location of the consumer (at your choice);

2. File a complaint with the bodies protecting consumer rights (territorial bodies of the State Consumer Service);

3. Apply to the court.

*Where to go to protect your rights As a consumer, you can choose independently or gradually use all three ways to protect your rights, for example, by first filing a claim (statement) with the store where the product was purchased, then with a complaint to the territorial administration State Consumer Service, and only then - to the court.*

What are the ways to protect consumer rights when buying goods?

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