How to restore a lost passport of a citizen of Ukraine?

A person must immediately apply for a lost document to the police and obtain from the police an extract from the Unified Register of Pretrial Investigations. In the future, to issue a new document, a person must personally come to one of three institutions:

• to the Department of the Internal Revenue Service of Ukraine;

• to the center for the provision of administrative services (TsNAP);

• to the citizen service center "Passport Service".

It is possible to issue a new passport document at the place of application of the person, but in those settlements that are located in the territories controlled by Ukraine, where the security situation is under control.

To issue a passport of a citizen of Ukraine in the form of an ID card instead of a lost or stolen one, a person (hereinafter also referred to as the applicant) submits the following documents:

• application for loss of passport;

• extract from the Unified Register of Pretrial Investigations (in case of passport theft);

• a document confirming the payment of the administrative fee, or the original document on exemption from its payment;

• certificate of the registration body of the established model about the place of residence (if available).

In addition, additional documents may be required for passport renewal (also if available):

• a certificate of assignment of the registration number of the taxpayer's registration card or a notice of refusal to accept it (for persons who, due to their religious beliefs, refused to accept the specified number);

• if there are minor children – their birth certificates;

• marriage or divorce certificate (if available);

• certificate of registration of an internally displaced person - for internally displaced persons;

• for a person who cannot move independently due to a long-term health disorder - one photo card measuring 10 x 15 centimeters for entering a digitized image of the person's face by scanning using the Registry's tools;

• for homeless persons – certificate of registration of homeless persons;

• for persons who were not identified as a result of the identification procedure - a court decision on identification.