What should be done to restore lost passports?

If you have lost your passport, immediately report the loss of the document to the police and obtain an extract from the Unified Register of Pretrial Investigations (in case of abduction). If you have simply lost the document, contact the National Center for Internal Affairs and Communications or the Department of the Internal Revenue Service of Ukraine.

Please note that you can issue a new passport document at the place of application, but in those settlements that are located in territories controlled by Ukraine, where the security situation is under control.

To issue a passport of a citizen of Ukraine in the form of an ID card, instead of the lost one, the following documents must be submitted:

• application for loss of passport;

• extract from the Unified Register of Pretrial Investigations (in case of passport theft);

a document confirming the payment of the administrative fee, or the original document on exemption from its payment;

• certificate of the registration body of the established model about the place of residence (if available).

In addition, additional documents may be required to renew the passport (also if available):

• a certificate of assignment of the registration number of the taxpayer's registration card or a notice of refusal to accept it (for persons who, due to their religious beliefs, refused to accept the specified number);

• if there are minor children – their birth certificates;

• marriage or divorce certificate (if available);

• certificate of registration of an internally displaced person - for internally displaced persons;

• for a person who cannot move independently due to a long-term health disorder - one photo card measuring 10 x 15 centimeters for entering a digitized image of the person's face by scanning using the Registry's tools;

• for homeless persons – certificate of registration of homeless persons;

• for persons who were not identified as a result of the identification procedure - a court decision on identification.