How to apply for a housing subsidy online?

There are two ways to apply for a subsidy:

• online on the Diya portal https://diia.gov.ua/services/zvernennya-na-priznachennya-zhitlovih-subsidij-v-elektronnij-formi;

• offline in the social protection bodies of the population at the place of registration (actual residence).

Algorithm of actions for the online way to receive a subsidy:

1. Register or authorize in the citizen's office at diia.gov.ua using an electronic signature or BankID.

2. In the "Services" menu, find the "Subsidy application" service.

3. Check the correctness of your data in the user profile, update them if necessary.

4. Give truthful answers to the questionnaire questions: are you married, add the address at which you want to receive a subsidy, specify information about the debt for housing services (if you have one).

5. Choose whether you want to receive a subsidy for housing and communal services. If so, mark the necessary services from the list of available ones and fill in the fields for each of them.

6. Indicate whether you wish to receive a subsidy for the payment of contributions. If so, mark the necessary contributions from the list of available ones and fill in the fields for each of them.

7. Choose whether you need a subsidy for the purchase of liquefied gas, solid and liquid household fuel for the stove.

8. Choose whether only disabled people live at the address receiving the subsidy.

9. Choose the method of receiving the subsidy. Funds can be transferred to a bank card, you will need to specify the IBAN of the account. The second option is to receive money through a national postal operator.

10. Indicate the presence of separate personal accounts in the indicated housing.

11. Fill in the information about the characteristics of the living space or house.

12. Select household features from the list of available if available.

13. Select whether other persons live at the specified household address. If so, add everyone living in the household and fill in all their details according to the questions you'll see on the application.

14. Fill in the income data according to the questions you will see in the application.

15. Fill in the data on the availability of vehicles.

16. Fill in the data on the purchased property and paid services.

17. Fill in the data about the purchased currency.

18. Fill in the data on whether you, members of the household or members of their families have deposit accounts with an amount of more than UAH 100,000.

19. Fill in the data on the availability and payment of alimony.

20. Fill in data on the availability of real estate.

21. Upload the necessary copies of documents to receive the subsidy.

Offline:

In order to apply for a subsidy offline, you must contact the social protection authority at the place of registration (actual residence).

From January 1, 2021, the social welfare units of district state administrations will accept citizens' applications only by mail or in electronic form.

In paper form, applications and documents are also accepted:

• executive bodies of the village, settlement, city council of the relevant territorial community;

• officials of centers for the provision of administrative services (TsNAP). Employees of the National Social Security Agency must submit the documents to the relevant structural unit for social protection of the population within three working days from the date of their submission.

To apply for an offline subsidy, you must submit:

• application for the appointment and provision of a housing subsidy (https://www.msp.gov.ua/files/subsydii/%D0%97%D0%B0%D1%8F%D0%B2%D0%B0-112021.doc)

• declaration of income and expenses of persons who applied for a housing subsidy (https://www.msp.gov.ua/files/subsydii/%D0%94%D0%B5%D0%BA%D0%BB%D0% B0%D1%80%D0%B0%D1%86%D1%96%D1%8F-112021.doc)

• if you are renting an apartment, a housing lease (lease) agreement,

• if in the declaration you indicate income about which there is no information in the State Fiscal Service of Ukraine or the Pension Fund - income certificates,

• other documents that are necessary for consideration of the issue on its merits. For example, these can be documents confirming that a person does not live at the place of registration:

• certificates confirming the place of stay of a person in the territory of another administrative-territorial unit in connection with work, treatment, training, long-term business trip, serving a sentence, including documents legalized in Ukraine on the acquisition of insurance experience in another country;

• certificates of payment of housing and communal services in another residential premises;

• acts of inspection of the material and living conditions of the household of the settlement, village or city council;

• housing rental agreements in another place, etc.