Yes, you can.
A complaint against the decision of the body that assigns pensions is submitted by a citizen in person or by a legal representative in accordance with the law or by a representative who acts on the basis of a notarized power of attorney issued to him.
Term for submitting a complaint: a complaint can be submitted to the higher-level body of the Pension Fund of Ukraine within one year from the moment of the decision, but no later than one month from the time the applicant was informed of the decision.
Required documents: the complaint must be in writing and signed and dated by the applicant.
The complaint is sent to the body of the Pension Fund of Ukraine by mail or delivered by the applicant personally.
The complaint must state:
surname, first name, patronymic, place of residence of the applicant;
name of the body of the Pension Fund of Ukraine, which made the decision;
the essence of the violated claim;
information on appealing the decision of the Pension Fund of Ukraine body in court (in case of appealing the decision).
A complaint filed without complying with these requirements, which does not provide an opportunity to consider the complaint on its merits, is returned to the applicant with relevant justifications no later than ten days after receiving such a complaint. If necessary, the applicant can submit other documents necessary for considering the complaint, which are returned to the applicant after its consideration.
Court procedure for appealing the decision of the pension awarding body: if a citizen believes that the pension awarding body made a decision that contradicts the legislation on pension provision or exceeds the limits of its competence established by law, the citizen has the right appeal such a decision by submitting an administrative claim to the court within 6 months from the day when the person learned or should have learned about the violation of his right.
The statement of claim states:
the name of the administrative court to which the claim is filed;
first name (last name, first name and patronymic of the parties and other participants in the case, their place of residence or stay;
ZIP Code;
registration number of the taxpayer's registration card, if available, or passport number and series for natural persons - citizens of Ukraine (if such information is known to the claimant), known numbers of means of communication, official e-mail address or e-mail address;
the content of the claims and a statement of the circumstances by which the claimant substantiates its claims, and in the case of filing a claim against several defendants - the content of the claims against each of the defendants;
a statement of the circumstances by which the plaintiff substantiates his claims;
indication of evidence confirming the specified circumstances;
information on taking measures for pre-trial settlement of the dispute - in the event that a mandatory pre-trial dispute settlement procedure is established by law;
information on taking measures to secure evidence or a claim before filing a claim, if such were carried out.
Delays in pension payments can occur from time to time for various reasons.
Persons whose bank card has expired may not receive funds on time. This needs to be checked, but despite this, the funds will still go to the card.
If you were not paid your pension on time, you can register a violation of your rights by calling the government hotline 1545 or the Pension Fund of Ukraine hotline 0800 503 753. You can also apply in writing to the nearest social protection body or the Pension Fund of Ukraine.
In accordance with the Law of Ukraine "On Mandatory State Pension Insurance", a disability pension is awarded in the event of the onset of a disability that has caused total or partial loss of working capacity in the presence of insurance experience defined by Article 32 of the specified Law.
Disability pension is awarded regardless of when the disability occurred:
during the work period
before employment
after termination of employment.
The cause, group and time of onset of disability, the term for which it is established, are determined by the medical and social examination body in accordance with the legislation.
According to Article 32 of the Law of Ukraine "On Mandatory State Pension Insurance", Persons who have been diagnosed with a disability have the right to a disability pension, depending on the disability group, if they have such insurance experience at the time of the onset of disability or on the day application for pension:
for persons with disabilities of group I:
before the person reaches the age of 25 inclusively - 1 year;
from the age of 26 until the person reaches the age of 28, inclusive - 2 years;
from the age of 29 until the person reaches the age of 31, inclusive - 3 years;
from the age of 32 until the person reaches the age of 34, inclusive - 4 years;
from the age of 35 until the person reaches the age of 37, inclusive - 5 years;
from the age of 38 until the person reaches the age of 40, inclusive - 6 years;
from the age of 41 until the person reaches the age of 43, inclusive - 7 years;
from the age of 44 until the person reaches the age of 48, inclusive - 8 years;
from the age of 49 until the person reaches the age of 53, inclusive - 9 years;
from the age of 54 until the person reaches the age of 59, inclusive - 10 years;
for persons with disabilities of II and III groups:
before the person reaches the age of 23 inclusively - 1 year;
from the age of 24 until the person reaches the age of 26, inclusive - 2 years;
from the age of 27 until the person reaches the age of 28, inclusive - 3 years;
from the age of 29 until the person reaches the age of 31, inclusive - 4 years;
from the age of 32 until the person reaches the age of 33, inclusive - 5 years;
from the age of 34 until the person reaches the age of 35, inclusive - 6 years;
from the age of 36 until the person reaches the age of 37, inclusive - 7 years;
from the age of 38 until the person reaches the age of 39, inclusive - 8 years;
from the age of 40 until the person reaches the age of 42, inclusive - 9 years;
from the age of 43 until the person reaches the age of 45, inclusive - 10 years;
from the age of 46 until the person reaches the age of 48, inclusive - 11 years;
from the age of 49 until the person reaches the age of 51, inclusive - 12 years;
from the age of 52 until the person reaches the age of 55, inclusive - 13 years;
from the age of 56 until the person reaches the age of 59, inclusive - 14 years.