#winter assistance

06.12.2025 20:00

Delay or refusal to pay winter assistance

I applied for UAH 1000 winter assistance through Diia, but the money has not arrived yet, although more than ten days have passed. My registration and place of residence are in Ukraine. I want to understand: what to do if I haven't received this payment, whom to officially contact in case of delay or refusal, and can I appeal such a decision in any way?

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15.12.2025 09:40

Abolition of EDRPOU and business rights

I read that the government plans to abolish EDRPOU and switch to some new unified registration system for all legal entities. I run a business and I'm worried: what does this mean for people like me? Will we need to carry out any additional procedures, submit documents, or re-register the enterprise due to this transition? How can I find out so as not to miss important changes and not get a fine due to some formality?

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15.12.2025 09:05

What will happen to EDRPOU and businesses after the changes?

I read that they plan to gradually cease EDRPOU and transition to a single register of legal entities. I am interested, will business owners or company executives need to additionally process anything or take any actions so that the registered information about our firm is not lost and everything remains legal after these changes? Will the state automatically transfer everything without our involvement?

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15.12.2025 00:00

Liability for a damaged parcel in an online purchase

I recently ordered an item online, but upon receipt, I noticed damage to the packaging. Please tell me, how can I understand who exactly should compensate me for the damages – the seller or the delivery service? What actions should I take in each case to ensure I receive compensation?

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12.12.2025 11:20

Pensionable service in the Russian Federation after the agreement termination

I worked for several years in Russia in the Far North and have all the necessary documents confirming this. I know that Ukraine and the Russian Federation previously had an agreement on pensionable service, but now it has been cancelled. Will I be able to count my Russian service towards my Ukrainian pension now, and what should I pay attention to if the Pension Fund refuses, citing new rules?

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12.12.2025 10:40

Voluntary pension contributions from abroad

I read that it is possible to pay voluntary pension contributions for my husband, even if I am currently abroad myself. I am interested to know if I can truly sign an agreement with the Pension Fund and arrange everything online if I am not physically in Ukraine, and if we will not have any problems with this later when my husband is accruing and receiving his pension?

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12.12.2025 09:25

What is a 'new car' when registering with the MVS?

I plan to buy a car, and it's important for me to understand which cars are considered new when registering at an MVS service center. If a car looks brand new but has already been registered abroad or had another owner, can it be registered as new? I am very interested in what specific requirements are currently in effect to avoid problems during registration.

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11.12.2025 11:15

Do I need to inform the tax office about the sale of real estate?

I plan to sell my apartment and I'm concerned whether I need to independently inform the tax office about this fact, or if this information is automatically transmitted by the relevant state bodies? What will happen if the tax database has not yet updated the data on the new owner? I don't want to have tax problems due to some bureaucratic nuances.

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11.12.2025 08:15

Are elections possible during martial law?

I read that Kyiv currently has enough shelters to hold elections even during martial law, and the authorities are preparing their proposals on this matter. I am interested in whether it is generally permitted to hold elections in Ukraine during martial law, or if it is provided for by law? If such elections are still allowed, will they be valid, and what could be the legal consequences for their participants or those who organize polling stations?

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11.12.2025 08:05

Start of the appeal period in the e-court

I would like to clarify, if a court decision appeared in my electronic cabinet in the 'E-court' system, but I did not receive an email notification about it, from what date does the 30-day period for appellate appeal begin for me? Do I really have to regularly check my electronic cabinet myself, and is the untimely filing of an appeal due to not seeing the decision immediately considered solely my responsibility?

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11.12.2025 07:55

PSP for children for one parent

I plan to apply for a tax social benefit for children, but I don't quite understand how to properly confirm that my husband (or my wife) is not using this right. Is it enough to state this in an application to the employer in an arbitrary form, or are additional supporting documents required from the other spouse? I don't want to make a mistake and then have issues with the tax authorities.

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