#refund

24.09.2025 23:50

Questions about returning unused travel funds

If I received a cash advance for a business trip, but did not use the entire amount, within what period do I need to return the unused funds?

Read full question
09.12.2025 17:16

Return of depositors' funds in case of bank bankruptcy

I read that the Rada is considering a bill to improve the return of funds in case of bank bankruptcy. If my bank becomes insolvent, what guarantees are there that I will actually be able to get my savings back? Will the conditions for depositors improve under the new rules, or are these just declarations on paper?

Read full question
28.09.2025 10:15

Refund for goods

If I purchased an item and want to return it, can I request a refund in a form other than the one I paid for?

Read full question
24.09.2025 20:35

Is it possible to get back money lost to scammers?

If the bank finds out about the fraud after the funds have been transferred, are bank officials liable for not returning the funds? Do I have the right to demand compensation from the bank for the lost funds?

Read full question
24.09.2025 20:00

EU reparation loan for Ukraine

If Ukraine receives a reparations loan from the EU, will these funds be repaid by the time reparations are received from Russia?

Read full question
21.09.2025 08:45

Travel during the war

If I now buy a ticket for a train that goes through the territory that has been shelled, do I have the right to demand a refund from Ukrzaliznytsia for the ticket if the flight is canceled due to military aggression?

Read full question
19.09.2025 15:00

Fraudulent call center in Ukraine

If I became a victim of scammers posing as lawyers and they swindled money from me, can I demand a refund from the bank if I transferred the funds to the scammers myself?

Read full question
12.09.2025 16:40

Payment fraud

Can a citizen be held liable if he did not know about the illegality of receiving payments as an internally displaced person, but later found out about it and did not return the funds to the state?

Read full question
10.09.2025 15:05

Legal aspects of buying an iPhone

If I order a new iPhone through an online store, but it doesn't ship due to the war, am I entitled to a refund?

Read full question
05.09.2025 10:15

Can a former tax official avoid liability?

I want to know whether the former deputy head of the State Fiscal Service, who organized a money laundering scheme, can avoid criminal liability if he voluntarily returns the illegally obtained funds to the state?

Read full question