I am interested in whether Ukrposhta is obliged to inform consumers about the reasons for reducing delivery rates to the USA and whether this decision can be considered a violation of consumer protection legislation if consumers were not warned in advance?
Nova Poshta has announced a change in tariffs for its services from December 1, 2025. Does the company have the right to unilaterally change the terms of service for customers?
Ukrposhta announced the purchase of TikTok blogger services and promotion on Youtube for budget funds in the amount of over UAH 7 million. Does a state-owned enterprise have the right to use budget funds for such purposes and is this not a violation of the legislation on public procurement?
If an enterprise did not receive foreign currency proceeds from a non-resident on time, can it avoid a fine if it proves that there was a force majeure circumstance that made timely settlement impossible?
If a contract for the provision of services is concluded in a non-cash manner and payment is made in full, but the act of work performed is not signed - will you be exempted from liability for the untimely execution of primary documents?
I recently purchased a product that turned out to be defective. The manufacturer knew about the problem but failed to warn customers. Am I entitled to compensation under Ukrainian law?