25.11.2025 20:35
Consumer rights at a gas station
What actions can be taken if you suspect a fuel shortage during refueling at a gas station and the operator refuses to conduct a check?
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#consumer rights
25.11.2025 00:00
Why are electricity bills not decreasing during outages?
I use the services of the YASNO company and have noticed that my electricity bills do not decrease during power outages. Do they have the right to charge like this? What consumer protection mechanisms exist in such cases?
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20.11.2025 16:45
Power outages: are there legal consequences?
Emergency power outages have been introduced in our area due to attacks on the energy system. I am interested in whether there are any legal mechanisms to protect consumer rights in such a situation?
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07.06.2023 11:55
What are the ways to protect consumer rights when buying goods?
What are the ways to protect consumer rights when buying goods?
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21.09.2025 09:40
How to protect your consumer rights
If I purchased a poor-quality food product in a store, do I have the right to demand compensation from the seller?
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01.05.2023 21:35
Do utility workers, such as gas ... have the right?
... economy, water supply and the like, to take photos and videos in my private household (in this case, a privatized apartment)? I was not asked for verbal or written permission, and I learned about the very fact that the meter was being recorded on a mobile phone only a day later. On the fact of this video recording of the meter, an act was drawn up, which I did not sign. Now they plan to charge a fine for the so-called "left inset", which they did not find (because it does not exist!). How to prove the absence of such a mythical inset? Was this video recording legal and can it serve as any kind of evidence? Will it be possible to challenge this fine in court?
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27.12.2023 12:39
Protection of consumer rights
The product passport and warranty card are lost, but the purchase receipt is available. Is it possible to count on the exchange of the purchased goods according to Part 1 of Art. 9 "Consumer rights when purchasing goods of appropriate quality" of the Law of Ukraine "On the Protection of Consumer Rights"? The period of 14 days has not yet passed, the condition of the goods satisfies Art. 9 of this Law.
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26.11.2025 15:46
De-shadowing the fuel market: liability for illegal gas stations
How will the owners of illegal gas stations be held liable under the new decisions of the Tax Committee?
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19.11.2025 08:45
Compensation for damages due to power outages
Am I entitled to compensation for damages from the electricity supplier or the state due to emergency power outages resulting from the RF's attack on the energy infrastructure?
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19.09.2025 21:45
Do I have to pay for electricity?
If electricity is supplied without a contract and in accordance with the updated Catalog of Critical Technologies for the Energy Sector of Ukraine, do I have the right not to pay for it before concluding a contract?
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21.11.2025 19:15
Power outages: government responsibility
Can the government of Ukraine be held liable for incompletely informing citizens about the restoration of the electricity supply after shelling?
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19.11.2025 08:15
Compensation for property damage during power outages
Do citizens have the right to compensation for damages caused to their property as a result of emergency power outages caused by enemy attacks on energy infrastructure?
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