#online shopping

12.12.2025 12:25

Actions in case of fraud during online purchases

I often hear that people very frequently fall victim to fraud when shopping online nowadays. If I am deceived during an online purchase, for example, I paid for an item but did not receive it or received something completely different, what should be done in such a situation from a legal point of view? How should one properly contact the police, and what evidence needs to be provided to increase the chances of solving the case and recovering the money?

Read full question

Other questions from related topics

16.12.2025 16:20

Hello!

Hello! I have a labor dispute with my employer. 1. Sick leaves: I officially took several sick leaves: first for myself, then for childcare, then again for myself. After that, I returned to work for a week, then took 3 days off unpaid, and got sick again. My boss called and said that she was "fed up with my sick leaves" and threatened that either I return to work from tomorrow, or "they might insist on my dismissal." I had to return to work and not extend my sick leave. There is a recording of the conversation confirming this. 2. Vacation and financial assistance: I am supposed to take a vacation from December 22nd to January 3rd/4th with financial assistance for recuperation (50% of my salary). My management says I can take vacation, but I must work during it because I was on sick leave and was absent for a long time. I would like to understand: Is the employer's pressure due to sick leaves and threats of dismissal legal? Is it legal to demand working during an official vacation with financial assistance? What are my rights and how can I protect myself in both situations?

Read full question
16.12.2025 16:15

Benefits and conditions of the "3000 km across Ukraine" program

I learned that the "3000 km across Ukraine" program is currently being tested on trains to and from frontline regions. It is already actively used by students, volunteers, and children from frontline territories. I would like to understand: who exactly is eligible to use this program, what benefits it provides, and are there any special rules or restrictions for booking tickets through this program?

Read full question
16.12.2025 16:05

Is it possible to register real estate based solely on a technical passport?

I recently learned that a notary in Kyiv registered ownership of a building solely on the basis of a technical passport, without other documents confirming the legal grounds for such registration. Please tell me, can this technical passport truly be sufficient for official real estate registration? What specific documents are absolutely necessary for everything to be legal and without risk for the future owner?

Read full question
16.12.2025 15:50

Conditions for receiving the "winter support" of UAH 6500

I saw that the state provides financial assistance of 6500 hryvnias, the so-called "winter support", and applications can only be submitted until December 17. However, among the conditions, several categories of those who can receive this money are listed: for example, recipients of state child benefits, low-income families, single pensioners, etc. Please tell me, if I receive another form of social assistance but do not fall under the specified categories, can I also apply for this one-time payment, or does this program apply exclusively to the listed categories of persons?

Read full question
16.12.2025 15:30

Restoration of the term for enforcement of a foreign court decision

I read that the Supreme Court has defined criteria for reinstating the missed deadline for the compulsory enforcement of foreign court decisions in Ukraine. If, for some reason, I missed this deadline, under what conditions can I get permission to reinstate it and actually enforce the foreign court decision here?

Read full question
16.12.2025 15:30

Reinstatement of the term for the enforcement of a foreign court decision

I read that for the enforcement of a foreign court decision in Ukraine, there is a three-year period from the moment it enters into legal force. But if I missed this deadline - do I still have a chance to achieve the enforcement of such a decision? What specific reasons are considered valid for reinstating this period, and what evidence needs to be submitted to the court so that I am not denied compulsory enforcement?

Read full question
16.12.2025 14:20

Реєстрація дітей, народжених за кордоном

Підкажіть, будь ласка, якщо моя дитина народилася за кордоном і її зареєстрували лише у місцевих органах тієї країни, які можуть бути наслідки для нас у майбутньому в Україні? Що потрібно зробити, щоб внести дитину до українського державного реєстру, і які документи при цьому необхідно надати?

Read full question
16.12.2025 14:01

How to tax YouTube income for an individual entrepreneur?

I receive payments from YouTube advertising and am registered as an individual entrepreneur on a single tax. It's not always clear whether this advertising is directly related to my entrepreneurial activity, because sometimes it's automatically selected by the platform itself or by third-party brands. Please advise, in which cases should such income be declared and taxed as an individual entrepreneur, and in which cases - as a regular individual? How to correctly determine which tax regime to apply so as not to violate the law?

Read full question
16.12.2025 12:11

Mandatory BCG vaccination for newborns

I saw news that from 2026, BCG tuberculosis vaccinations will be administered in maternity hospitals within the first 24 hours after birth. Please advise, do parents have the right to refuse such vaccination for their child, and if so, will there be any legal problems later (for example, with enrollment in kindergarten or school)?

Read full question
16.12.2025 10:05

Alternative service during mobilization

I read that a man did not appear at the military commissariat due to his religious beliefs, wanting to undergo alternative (non-military) service, but the court did not allow it and even convicted him. It is not entirely clear to me: is it really impossible now in Ukraine to replace military service during mobilization with alternative service if it contradicts my religious views? Is there any legal way to exercise the right to alternative service in this case?

Read full question