If you purchased a ticket for an additional Ukrzaliznytsia train between Kyiv and Lviv or Kyiv and Vinnytsia, but for some reason you cannot use it, can you return it and get your money back?
If the cost of travel in Ukraine increases, will I, as a passenger, be able to appeal this decision in court if I consider it illegal?
On the night of September 25, enemy shelling caused a power outage at four railway stations, causing a number of trains to be delayed. Can I claim compensation for the delay of my train?
I use the Kyiv Ring Train every day. Due to maintenance work, the schedule has been changed and some flights have been canceled. Am I entitled to compensation for the delay or cancellation of these flights?
I have a ticket for train No. 106 Odesa — Kyiv, which is delayed for more than 5 hours due to infrastructure damage. Can I claim compensation from Ukrzaliznytsia?