I purchased a ticket for the additional train No. 243/244 Kyiv-Lviv, which will run on September 19. Do I have the right to a ticket refund and receive monetary compensation in case of cancellation of the trip?
If you purchased a ticket for an additional Ukrzaliznytsia train between Kyiv and Lviv or Kyiv and Vinnytsia, but for some reason you cannot use it, can you return it and get your money back?
Due to the fact that traffic on Panas Myrny Street in Kyiv is partially restricted due to repair work, am I entitled to compensation for inconveniences while traveling around the city if I use a car?
Is it possible to travel with a dog on the subway?
Will amendments be made to the legislation regarding border and customs control in train carriages during movement?
Do you believe that the travel ban on non-military female officials during martial law is justified and meets international human rights standards?
If I buy a ticket for my large dog and a veterinary document, can I take it with me in a compartment car of a train traveling through Ukraine?
If the cost of travel in Ukraine increases, will I, as a passenger, be able to appeal this decision in court if I consider it illegal?
On the night of September 25, enemy shelling caused a power outage at four railway stations, causing a number of trains to be delayed. Can I claim compensation for the delay of my train?
I use the Kyiv Ring Train every day. Due to maintenance work, the schedule has been changed and some flights have been canceled. Am I entitled to compensation for the delay or cancellation of these flights?
I have a ticket for train No. 106 Odesa — Kyiv, which is delayed for more than 5 hours due to infrastructure damage. Can I claim compensation from Ukrzaliznytsia?