...had work, income, had no opportunity to repay the loan and interest. The bank announced a "credit holiday". During the occupation, there was no communication, no internet. After de-occupation, re-establishment of communication, it turned out that the credit debt had increased, fines were charged. Currently, Kherson is the territory of active hostilities. The bank branch did not open in the city. Did they have the right to charge me fines? Are there legal grounds to demand the cancellation of sanctions, some kind of debt restructuring? What can you advise?
Partial collection on account of the debt, this write-off took place twice. The first time they wrote off 18,000 hryvnias. The second 4,000 hryvnias. Is this legal?