The movers damaged my property during transportation to a new c...

In accordance with Article 314 of the Economic Code of Ukraine, the carrier is responsible for the loss, shortage and damage of the cargo accepted for transportation, unless he proves that that the loss, shortage or damage was not caused by his fault. In case of damage to the cargo, the carrier compensates for damages in the amount of the amount by which its value has decreased.

But it is worth paying attention to some points:

1. Transport codes or statutes may provide for cases where proving the fault of the carrier in the loss, shortage or damage of the cargo rests on the recipient or the sender.

2. If, as a result of damage to the cargo, its quality has changed to such an extent that it cannot be used for its intended purpose, the recipient of the cargo has the right to refuse it and demand compensation for its loss.

Where and how to apply

You can submit a claim to the carrier. The carrier examines the stated claim and informs the applicant about its satisfaction or rejection within three months, and in the case of a claim from transportation in a direct mixed connection - within six months. If the claim is rejected or the answer to it is not received within the specified period, the applicant has the right to apply to the court within six months from the date of receipt of the answer or the end of the period established for the answer.