I ordered a tracksuit in an online store, when I picked it up at the post office, I noticed that it was smaller in size, and I was categorically refused my request to return the money for the product. How should I act in this situation?
They refuse to return the money for the product
solvedAnswers
Lorina Fedan
You must contact the State Production and Consumer Service and send a written complaint to the store's email address. After receiving a response from the store or if you do not receive a response, you have the right to apply to the court with a claim for the protection of consumer rights. Also ask to recover material damages and all court costs.
You have the right to file a fraud report with the police (You have the right to return the product within 14 days from the moment of receipt of the product and get a refund. After this period, the return is possible only under warranty).
25.07.2023 22:11
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