We lost our driver's license and technical passport for the car, we live in Italy

You can contact the diplomatic missions and consular institutions of Ukraine in Italy to send the corresponding request to Ukraine.

Reception of citizens is carried out only after prior registration in the electronic appointment system at the link: https://online.mfa.gov.ua.

The procedure for retrieving documents involves filling out appropriate forms for retrieving documents from Ukraine. The questionnaire must be filled out exclusively in Ukrainian in 3 copies, for each document separately. Answers to questions should be complete and accurate. A consular fee is charged for requesting documents in accordance with the consular fee rates.

To request documents from Ukraine, the applicant must submit the following documents:

• passport of a citizen of Ukraine for travel abroad and a copy of the 1st page. this passport with personal data;

• an application for requesting documents;

• three copies of the questionnaire for each document separately according to the established sample:

• a copy of the document(s) confirming the applicant's family relationship with the person for whom the documents are requested - in case the document is requested by relatives;

• the original of the power of attorney in case the documents are requested by the representative of the person who has the right to receive them;

• a copy of the required document (if available);

• the original document confirming the payment of the consular fee.

The claim may be refused if:

• applied by a person who does not have the right to receive such documents;

• the applicant did not indicate in the questionnaire the information necessary for consideration of the request;

• the applicant has not paid the consular fee or has not presented a document confirming the right to be exempt from paying the consular fee;

• an archival certificate from the State Archives of Donetsk and Luhansk regions, which have temporarily stopped issuing them, is required.