Is it necessary to leave your belongings in the storage room in the store?

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29.06.2023 10:01 597

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Photo of lorina200215 Lorina Fedan

In accordance with the Law of Ukraine "On the Protection of Consumer Rights" (https://zakon.rada.gov.ua/laws/show/1023-12#Text), as well as the "Procedure for conducting trade activities and rules for trade services to the public" (https: //zakon.rada.gov.ua/laws/show/833-2006-%D0%BF#Text), approved by Resolution of the Cabinet of Ministers of Ukraine No. 833 dated 15.06.2006, do not provide for the obligation of buyers to hand over their belongings to hidden cameras of supermarkets to exercise the right to make purchases.

If they do not allow you to enter the sales hall with your things, then know your rights: you have the right to ask for a book of complaints and suggestions and leave a corresponding entry in it with an indication of the violation of consumer rights, because the store violates the principle of publicity of the contract, since it has no right to refuse sale of goods to a citizen if there is an opportunity to sell the relevant goods or provide a service.

If you put things in the storage room of the store, the supermarket administration bears full responsibility for the safety of your things. The administration undertakes the responsibility of keeping the items deposited by the buyers. This is confirmed by issuing to the buyer a license plate, another sign certifying acceptance of the item for storage (in accordance with Part 3 of Article 937 of the Civil Code of Ukraine). In fact, you enter into a storage agreement with the supermarket administration.

29.06.2023 10:08

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