I am not in the IDP database

Question

Good day. Please tell me, my daughter and I left the occupied territory of Donetsk in 2014, registered as IDPs, and received payments. Then in 2016, I bought an apartment in the Odesa region, where I still live. My payments were stopped. But now, when I came to the Social Policy department in my current city to get a certificate confirming I am an IDP, they told me that I am not in the database and they cannot find me. Then they found my personal file and said they would give me a photocopy of the IDP certificate. But because I am not in the database and they cannot find me, according to them, I do not have IDP status. How can I appeal this? It is not my fault that they did not enter me and my daughter into the IDP database when the program was being discussed on the computer, or did not digitize my documents. What should I do? Should I and my daughter have retained IDP status when purchasing an apartment in 2016?

Lorina Fedan · Accepted Answer

1. Is the IDP status retained when purchasing an apartment? Yes, the IDP status is retained. Status (Certificate): You remain an internally displaced person, as the fact of your displacement from the occupied territory of Donetsk in 2014 is unchanged. Purchasing housing does not annul the IDP status itself. Payments (Assistance): Purchasing housing is a reason for terminating monetary payments (if it is acquired in controlled territory and meets certain cost/area criteria), but not for canceling the IDP certificate itself.2. Why are you not in the database? Likely, your case was simply not "digitized" or there was a technical glitch during data migration. Since the social protection department found your personal (paper) file, this is direct proof that you are registered.3. What to do and how to appeal? If verbal arguments are ineffective, proceed to official correspondence: submit an official application addressed to the head of the Department of Social Protection of the Population (USZN) with a demand to update the information in the EIBD based on the found paper file. Demand a written refusal: If they deny you a certificate or entry into the database, demand that this refusal be provided in writing with clear justification. This is a document that can be appealed in court. Obtaining a duplicate: If they offer a "photocopy," you have the right to request a new certificate (duplicate) on the currently valid form, as your original is likely outdated or missing.

I am not in the IDP database

1 Answers

Lorina Fedan