I paid for the goods from a sole proprietorship, but I have not received it and have not received any response. What should I do to protect my consumer rights in this situation?
Answer provided 17.07.2025 13:18
You should contact the individual entrepreneur in writing with a request to return the funds (send by registered letter with a description of the deposit by the postal operator). If you do not receive the funds within 7 days of receiving the request, the individual entrepreneur can apply for consumer protection with a statement of claim to the court or the consumer protection commission.
The answer is informational and does not replace a full legal consultation. For a detailed analysis of your situation, contact a lawyer directly.