Refusal of TsNAP to register the fact of destruction of real estate

04.08.2023 08:04 • Question

I am a resident of Bakhmut. My apartment burned down. I recorded the destruction of property in the police, in Diya, and also received an extract from the state register of property rights to real estate (about registration of ownership). At this point, I have to submit a report to the National Security Agency about the destroyed property. Compatriots living in the city of Kyiv were served in the Holosiyiv Department of the National Center of the Kyiv City Center. I am in the city of Vinnytsia. We were denied this service. The employee of TsNAP said that they do not provide such a service. How should we be? Where to turn?

1 Answers

Yaroslav Sikorsky

Answer provided 04.08.2023 11:10

This may be due to the fact that initially only online access to the eVinivnaliya program was provided - only through "Diya". However, the Cabinet of Ministers has expanded access to "eRecovery" by providing alternative ways of applying: through the Social Security Administration, social security agencies, and notaries. The paper form for submitting documents will operate in parallel with the submission of applications on the Diya portal. However, it will be possible to submit an application through the Central Administrative Court, a notary or a social security body after the implementation of the technical functionality that is being developed.

Therefore, if for some reason your Tsnap cannot accept the application, you need to register in the program eVinavleniya through "Diya".

The answer is informational and does not replace a full legal consultation. For a detailed analysis of your situation, contact a lawyer directly.