Is it legal to request a repeat payment for the production of a passport after a mistake?

03.08.2023 13:26 • Question

The worker made a mistake in her name when issuing her passport. Now, when I try to process it, they ask me to pay for a new passport. Why should I pay for him if it's not my fault for his mistake?

1 Answers

Tatіana Mazur

Answer provided 03.08.2023 13:58

You have the right to write a statement to the body that issued the passport. In this application, we request that you not be charged for the issuance of a new passport, because the error in the passport was not your fault.

The answer is informational and does not replace a full legal consultation. For a detailed analysis of your situation, contact a lawyer directly.