The product passport and warranty card are lost, but the purchase receipt is available. Is it possible to count on the exchange of the purchased goods according to Part 1 of Art. 9 "Consumer rights when purchasing goods of appropriate quality" of the Law of Ukraine "On the Protection of Consumer Rights"? The period of 14 days has not yet passed, the condition of the goods satisfies Art. 9 of this Law.
What are the ways to protect consumer rights when buying goods?