"Everyone has the right to send individual or collective written appeals or to personally appeal to state authorities, local self-government bodies and officials and officials of these bodies, who are obliged to consider the appeal and give a reasoned answer within the time limit established by law" (Article 40 of the Constitution of Ukraine).
The right to file a complaint is enshrined in the European Charter of Patients' Rights (Article 13), the Fundamentals of Ukrainian Legislation on Health Care (Article 6).
A statement with a complaint can be submitted in oral, written or electronic forms. The complaint must contain the correct details of the name of the medical institution, the address of the institution, the surname, the patronymic of the person making the request, the actual place of residence with the postal code, means of communication, and the presence of an electronic mailbox. Next, you need to reveal the essence of the question and clearly formulate the request or demand, indicate in what way the answer should be given to you (to an electronic mailbox or to a postal address) and put the date and signature.
It is recommended to register a written application directly upon submission. And in the case of sending it by mail, use the services of a registered letter or a notice of delivery.
The e-mail address must also include an e-mail address to which a reply can be sent to the applicant, or information about other means of communication with him. The use of an electronic digital signature when sending an electronic application is not required. If the application does not contain data necessary for making a reasoned decision, it is returned to the applicant within 5 days with relevant explanations.
You can contact the chief doctor with a complaint and ask to register it. If the situation cannot be resolved, contact the health department/office of your city or region with a written statement or complaint and ask for an access number.
Receiving certificate 122-2/o:
You can get a psychiatrist's certificate at any state clinic in Ukraine. You need to make an appointment with the appropriate specialist, visit him for further examination.
To undergo an examination and obtain a psychiatrist's certificate, you must provide:
The certificate is drawn up on a state-style form immediately after receiving the doctor's opinion.