A social worker visited an elderly woman for 84 years, recently ...?

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... resettlers moved in for free accommodation, now the head of the social service has given an order that the social worker will go only until June 1, because she now has someone to help. Are the actions of social services legal?

29.05.2023 11:02 535

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Photo of lorina200215 Lorina Fedan

The service of citizens in need of supervision by the structural units of the territorial center shall be terminated upon written notification of citizens in the event of:

1) improvement of health, exit from difficult life circumstances, as a result of which the citizen loses the need for social services (provision of social services);

2) identification of able-bodied relatives (parents, children, husband, wife) of a citizen who is served free of charge by the territorial center or persons who, according to the law, must provide him with care and assistance, or persons with whom a lifetime maintenance (care) contract has been concluded;

3) referral of a citizen to an inpatient department of a territorial center, a boarding house for the elderly, a boarding house, a psycho-neurological boarding house, a home for veterans and other permanent residence facilities;

4) change of residence;

5) improvement of material and living conditions, as a result of which the citizen does not need socio-economic services (for citizens who needed the provision of these services in the department of the organization providing targeted in-kind and monetary assistance);

6) rude, humiliating attitude of a citizen towards service personnel, social workers, social workers and other employees of the territorial center and its structural divisions;

7) violation of public order (quarrels, fights, etc.);

8) systematic stay in a state of alcoholic or narcotic intoxication;

9) detection of medical contraindications for social service (provision of social services) by the territorial center;

10) provision of social services to a citizen by an individual to whom monetary compensation has been assigned in accordance with the procedure established by law;

11) in case of death of a citizen.

That is, the social service took place without any reason. These actions are not legal. To resolve this situation, you can submit an electronic appeal to the Ministry of Social Policy of Ukraine by sending the completed "Electronic appeal" form (located below the text) or via electronic means to the email address zvernennya@mlsp.gov.ua.

  1. In accordance with the requirements of Article 5 of the Law of Ukraine "On Appeals of Citizens", mandatory information must be indicated in the application: surname, first name, patronymic, postal address (postal code, region, district, settlement, street name, numbers: house, building (if available), apartment (if available), clearly and clearly state the content of the raised issue.

  2. The content of the appeal should be concise and informative, contain specific facts on the essence of the issue.

  3. It is suggested to enter the data in Ukrainian according to the official document certifying the identity of the applicant.

  4. Provision of reliable information is a necessary condition for competent consideration of the appeal.

29.05.2023 16:01

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