You can call the hotline of the Ministry of Reintegration (number 15-48);
You can call the office of the Commissioner for IDPs - +380668136239;
You can contact the Center for the provision of administrative services or the Department of Social Security at your place of stay and report the existing problem.
You can send a message that IDP payments are not received to the messengers of the official pages of the Ministry of Reintegration.
The most effective way to solve the problem is to directly contact the TsNAP.