...they refuse to accept the documents because one of the children is 14 years old and needs a passport of a citizen of Ukraine, but we submitted the documents for the issuance of a passport a month ago and we were told at the Central National Insurance Agency (there we also apply for the extension of the certificate) that we have to wait for the passport 1.5-2 months. Are the actions of TsNAP authorized in refusing to accept documents for extension? Because at this time we are all getting rid of all benefits.